Terms & Conditions

Company: Drappy Stores UK Limited
Website: https://drappy.co.uk

Welcome to Drappy Stores UK Limited. By using our website drappy.co.uk, you agree to the following Terms & Conditions. Please read them carefully before using our services.

1. Scope & Acceptance

By using our website, you agree to comply with these Terms & Conditions, along with our Privacy Policy. If you do not agree with any part of these terms, please do not use our website or services.

2. Orders & Contract Formation

A contract between you and Drappy Stores UK Limited is formed when your order has been dispatched. Order confirmation emails are acknowledgements only and do not guarantee acceptance. We reserve the right to cancel or refuse any order prior to dispatch, including cases of stock unavailability, pricing errors, or suspected fraudulent activity.

3. Pricing & Payment

All prices displayed are in GBP (£) and include applicable UK VAT.
Prices may be subject to change without notice, but changes will not affect confirmed orders.
We accept major payment methods through secure gateways.
Payment is required at the time of purchase. Processing of payment does not confirm order acceptance.

4. Delivery & Shipping

Delivery options and estimated times will be presented during checkout.
While we aim to deliver on time, delivery dates are not guaranteed.
Delivery fees are calculated at checkout.
We are not responsible for delays caused by external couriers or customs.
Certain products may not be eligible for next-day or international delivery.

5. Cancellations & Returns

You may cancel your order within 14 days of receipt, provided the item is unused, in its original packaging, and with all tags intact.
Some items (such as personalised goods, intimate wear, and sale items) may not be eligible for return.
Returns made by post may be subject to a return fee, which will be deducted from your refund.
Refunds are issued to the original payment method once the item is received and inspected.
To initiate a return, please contact us at support@drappy.co.uk with your order number.

6. Promotions & Discounts

Only one promotion or discount code can be applied per order unless stated otherwise.
Promotions are non-transferable and cannot be exchanged for cash.
If you return items bought under a promotion, the promotional discount may no longer apply and your refund will reflect this.
We reserve the right to modify or cancel any promotional offer at any time.

7. Account Registration

You may register for an account to track orders and manage your preferences.
You are responsible for maintaining the confidentiality of your login information.
We reserve the right to suspend or terminate accounts if we believe there has been a breach of these Terms.

8. Intellectual Property

All content on drappy.co.uk—including text, graphics, logos, images, product descriptions, and website design—is the intellectual property of Drappy Stores UK Limited and may not be copied, reproduced, or distributed without written permission.

9. Limitation of Liability

Drappy Stores UK Limited is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our total liability for any claim arising from your use of the website or products shall not exceed the amount paid for the relevant order.

10. Governing Law & Jurisdiction

These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the UK courts.

11. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Updated versions will be posted on this page with a new effective date. Continued use of our website after changes indicates your acceptance of the updated terms.

12. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Drappy Stores UK Limited
Email: support@drappy.co.uk
Website: https://drappy.co.uk